Shipping Policy

Shipping Policy – Shine Appeal

Thank you for choosing Shine Appeal! We are dedicated to offering you a smooth shopping experience and ensuring that your order reaches you safely and efficiently. Please take a moment to review our shipping policy for deliveries within Pakistan.

1. Shipping Methods and Timeframes:
At Shine Appeal, we offer reliable and efficient shipping methods to ensure your order reaches you promptly. The estimated delivery timeframes are as follows:

  • Standard Shipping: Delivery within 3-7 business days.
    Please keep in mind that these timeframes are estimates and may vary depending on factors outside our control, such as customs clearance, weather conditions, or other unforeseen events.

2. Shipping Charges:
We are pleased to offer free shipping on all orders within Pakistan. No additional charges will be applied during checkout for standard shipping.

For express shipping, an additional shipping fee will apply based on your location and the weight of your package. The exact shipping cost will be shown during checkout before you finalize your purchase.

3. Order Processing Time:
Once your order is successfully placed and payment is confirmed, our team will begin processing it within 1-2 business days. Please note that during peak seasons or promotional events, processing times may take slightly longer. Rest assured, we will notify you if there are any delays.

4. Shipment Tracking:
We provide tracking for all orders. Once your order is dispatched, you will receive an email confirmation with a tracking number and detailed instructions on how to track your package. Simply visit our website and enter the tracking number to monitor the progress of your shipment.

5. Delivery Attempts and Receiving Your Order:
Our shipping partner will attempt to deliver your order multiple times. If no one is available to receive the package, a delivery notification will be left, and our team will contact you to reschedule a suitable delivery time. Please ensure that your contact information is accurate and up-to-date to prevent any delays or issues with delivery.

If you experience any issues with the delivery or do not receive your order within the estimated timeframe, please reach out to our customer support team, and we will assist you promptly.

6. Shipping Restrictions:
Currently, Shine Appeal only offers shipping within Pakistan and does not provide international shipping services. Please also note that we cannot deliver to P.O. Box addresses. Kindly ensure you provide a physical address for delivery.

7. Order Cancellations and Modifications:
If you need to cancel or modify your order, please contact us as soon as possible. We will do our best to accommodate your request. However, once your order has been shipped, we will not be able to make any changes or cancellations.

8. Returns and Refunds:
For details regarding our return and refund policy, please visit the dedicated "Return Policy" page on our website.

Should you have any questions or need assistance regarding our shipping policy, feel free to contact our customer support team. We’re always here to help!